Bought DCR Evo but still cant use full version content

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klimek476
New DCR Member
Posts: 3
Joined: Tue Aug 12, 2014 4:25 pm

Bought DCR Evo but still cant use full version content

Postby klimek476 » Wed Feb 10, 2016 8:50 am

Yesterday i bought full version of DCR Evo but still i dont have access to full version. I have written to support two times, and no response or any kind of attention.

Id loved this game.
Sorry bot seriously this is not good example of customer treating.

Transaction (paypal) number is 3LX1599942542571W

BTW i have already, log out, log in, updated progress etc... numerous times....

klimek476
New DCR Member
Posts: 3
Joined: Tue Aug 12, 2014 4:25 pm

Re: Bought DCR Evo but still cant use full version content

Postby klimek476 » Wed Feb 10, 2016 2:58 pm

and not a single f*** was given today by support...

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Wulf 359
DCR Expert
Posts: 544
Joined: Sun Aug 10, 2014 3:52 pm

Re: Bought DCR Evo but still cant use full version content

Postby Wulf 359 » Fri Apr 01, 2016 8:51 pm

Checking back in after a while, so IDK the current situation, but before, RoKo0 was the "support" for the game (and creator and software engineer/coder and just about everything else). I know before he had been working on DCR 3D but since that is now out, I do not know the stats of how busy he is or what he may be working on. I am sure he will get to resolve the problem when he can, but this is not some huge software empire with lots of people who just do support.

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danieldorais
DCR moderator
Posts: 581
Joined: Wed May 28, 2014 12:55 am

Re: Bought DCR Evo but still cant use full version content

Postby danieldorais » Sat Apr 02, 2016 8:12 am

Wulf 359 wrote:Checking back in after a while, so IDK the current situation, but before, RoKo0 was the "support" for the game (and creator and software engineer/coder and just about everything else). I know before he had been working on DCR 3D but since that is now out, I do not know the stats of how busy he is or what he may be working on. I am sure he will get to resolve the problem when he can, but this is not some huge software empire with lots of people who just do support.

So nice to have you back, Wulf. Unfortunately, I dont think RoKo0 has been on in months. He still seems to be active, though, as dcr3d beta is almost released.
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RoKo0
DCR Expert
Posts: 208
Joined: Mon Apr 28, 2014 4:42 am

Re: Bought DCR Evo but still cant use full version content

Postby RoKo0 » Thu Apr 07, 2016 11:37 am

klimek476 wrote:Yesterday i bought full version of DCR Evo but still i dont have access to full version. I have written to support two times, and no response or any kind of attention.

Id loved this game.
Sorry bot seriously this is not good example of customer treating.

Transaction (paypal) number is 3LX1599942542571W

BTW i have already, log out, log in, updated progress etc... numerous times....



Are you sure you user this username ("klimek476") ?.
Because the transaction is made in the game database.
You need just click progress -> update purchases.
You can check the purchase in the other browser.


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