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full version not unlocked even though was bought.

Posted: Sun Apr 27, 2014 11:05 pm
by lunarknight
i just bought the full version of this game & yet the game itself still will say under parts (Full version). meaning i can't use unlimited parts. i still have my email receipt transaction. ty for anyone who can help

Re: full version not unlocked even though was bought.

Posted: Mon Apr 28, 2014 4:46 am
by RoKo0
Hi, Thanks For Purchase.

We have fixed it, just log in to the game again.

Re: full version not unlocked even though was bought.

Posted: Tue Apr 29, 2014 2:21 pm
by JXEYES
I am having a similar problem with purchased in-game currency. I also have reciept if necessary.

Re: full version not unlocked even though was bought.

Posted: Tue Apr 29, 2014 2:57 pm
by RoKo0
JXEYES wrote:I am having a similar problem with purchased in-game currency. I also have reciept if necessary.


Hi, thank you.

Try to logout and then login to the game.
How much game currency you had before purchase?

Re: full version not unlocked even though was bought.

Posted: Thu May 01, 2014 3:58 am
by flixi
I've also paid for full version but it has not unlocked. I ahve already tried logging out and logging in again.

Re: full version not unlocked even though was bought.

Posted: Thu May 01, 2014 3:39 pm
by RoKo0
Hi,

It seems that in the database is all ОК for the user "flixi".

Maybe you try to login to the game on another site?

Has the amount of coins changed after purchase?

Re: full version not unlocked even though was bought.

Posted: Thu May 01, 2014 6:55 pm
by jeffdamann
I have also paid for the full version and have reloaded several times, however it is still the unpaid version.

Can you please fix this as soon as possible?

Edit: It says "jeffdamann has just bought the full version. - Thanks!" next to the game window, however the game is just the unpaid version.

Edit 2: You have to manually logout and log back in, then the changes take effect.

Re: full version not unlocked even though was bought.

Posted: Sun May 04, 2014 5:04 pm
by Suzuki_Rider2
Hello I just purchased the full version yet it has not unlocked and wont open up
what is going on I cannot play the full game that I J U S T P U R C H A S E D

What the heck is going on !!!! I bought the full version hours ago and I STILL can't play it. I am starting to get very perturbed you guys need to get on this issue !!!

Re: full version not unlocked even though was bought.

Posted: Mon May 05, 2014 1:46 am
by RoKo0
Suzuki_Rider2 wrote:Hello I just purchased the full version yet it has not unlocked and wont open up
what is going on I cannot play the full game that I J U S T P U R C H A S E D

What the heck is going on !!!! I bought the full version hours ago and I STILL can't play it. I am starting to get very perturbed you guys need to get on this issue !!!


Hi, please see the screenshot:

Image

Re: full version not unlocked even though was bought.

Posted: Tue May 06, 2014 2:31 am
by FatOldGuy
I'm having the same issue.
Purchased yesterday, tracks not unlocked.