full version not unlocked even though was bought.

lunarknight
New DCR Member
Posts: 4
Joined: Sun Apr 27, 2014 10:59 pm

full version not unlocked even though was bought.

Postby lunarknight » Sun Apr 27, 2014 11:05 pm

i just bought the full version of this game & yet the game itself still will say under parts (Full version). meaning i can't use unlimited parts. i still have my email receipt transaction. ty for anyone who can help

RoKo0
DCR Expert
Posts: 208
Joined: Mon Apr 28, 2014 4:42 am

Re: full version not unlocked even though was bought.

Postby RoKo0 » Mon Apr 28, 2014 4:46 am

Hi, Thanks For Purchase.

We have fixed it, just log in to the game again.

JXEYES
New DCR Member
Posts: 1
Joined: Tue Apr 29, 2014 2:19 pm

Re: full version not unlocked even though was bought.

Postby JXEYES » Tue Apr 29, 2014 2:21 pm

I am having a similar problem with purchased in-game currency. I also have reciept if necessary.

RoKo0
DCR Expert
Posts: 208
Joined: Mon Apr 28, 2014 4:42 am

Re: full version not unlocked even though was bought.

Postby RoKo0 » Tue Apr 29, 2014 2:57 pm

JXEYES wrote:I am having a similar problem with purchased in-game currency. I also have reciept if necessary.


Hi, thank you.

Try to logout and then login to the game.
How much game currency you had before purchase?

flixi
New DCR Member
Posts: 1
Joined: Wed Apr 30, 2014 9:57 am

Re: full version not unlocked even though was bought.

Postby flixi » Thu May 01, 2014 3:58 am

I've also paid for full version but it has not unlocked. I ahve already tried logging out and logging in again.

RoKo0
DCR Expert
Posts: 208
Joined: Mon Apr 28, 2014 4:42 am

Re: full version not unlocked even though was bought.

Postby RoKo0 » Thu May 01, 2014 3:39 pm

Hi,

It seems that in the database is all ОК for the user "flixi".

Maybe you try to login to the game on another site?

Has the amount of coins changed after purchase?

jeffdamann
New DCR Member
Posts: 17
Joined: Thu May 01, 2014 6:55 pm

Re: full version not unlocked even though was bought.

Postby jeffdamann » Thu May 01, 2014 6:55 pm

I have also paid for the full version and have reloaded several times, however it is still the unpaid version.

Can you please fix this as soon as possible?

Edit: It says "jeffdamann has just bought the full version. - Thanks!" next to the game window, however the game is just the unpaid version.

Edit 2: You have to manually logout and log back in, then the changes take effect.

Suzuki_Rider2
New DCR Member
Posts: 1
Joined: Sun May 04, 2014 5:03 pm

Re: full version not unlocked even though was bought.

Postby Suzuki_Rider2 » Sun May 04, 2014 5:04 pm

Hello I just purchased the full version yet it has not unlocked and wont open up
what is going on I cannot play the full game that I J U S T P U R C H A S E D

What the heck is going on !!!! I bought the full version hours ago and I STILL can't play it. I am starting to get very perturbed you guys need to get on this issue !!!

RoKo0
DCR Expert
Posts: 208
Joined: Mon Apr 28, 2014 4:42 am

Re: full version not unlocked even though was bought.

Postby RoKo0 » Mon May 05, 2014 1:46 am

Suzuki_Rider2 wrote:Hello I just purchased the full version yet it has not unlocked and wont open up
what is going on I cannot play the full game that I J U S T P U R C H A S E D

What the heck is going on !!!! I bought the full version hours ago and I STILL can't play it. I am starting to get very perturbed you guys need to get on this issue !!!


Hi, please see the screenshot:

Image

FatOldGuy
New DCR Member
Posts: 1
Joined: Mon May 05, 2014 1:17 am

Re: full version not unlocked even though was bought.

Postby FatOldGuy » Tue May 06, 2014 2:31 am

I'm having the same issue.
Purchased yesterday, tracks not unlocked.


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